Alarm Response
We respond so you don't have to, helping you maintain a healthy work-life balance.
Alarm Response Service: Rapid and Reliable Response
We understand that each property has unique security needs. Our alarm response services can be tailored to fit your specific requirements, ensuring the highest level of protection for your premises. Whether it’s a commercial building or a complex site, we provide bespoke solutions that meet your security challenges and compliance needs. Typically bundled with our mobile patrol and keyholding services, it allows you to focus on core business activities with peace of mind.
Why Choose Us
Choosing our Alarm Response services means partnering with a leader in security solutions. When it comes to securing your business, trust the professionals. By employing over 8,000 staff in the UK, our team of experienced security officers provide professional alarm response services tailored to your specific needs.
With over 40 local branches across the UK, Securitas stands as a long-established leader in security and technology. Our reputation is built on years of experience and dedication to making the world a safer place. We boast the largest dedicated mobile fleet in the UK, with over 105 vehicles ready to respond at a moment’s notice. Our two UK monitoring centres operate 24/7, 365 days a year, ensuring continuous protection and peace of mind.
Multisite Alarm Response Management
Our responsive team excel in multisite management, offering customised security and alarm response solutions to meet your specific requirements. Whether you oversee two locations or twenty, we guarantee consistent and reliable protection for all your sites. By combining advanced technology with our expert staff, we deliver comprehensive security services, including prompt alarm response, real-time reporting, text updates and photos, allowing you to concentrate on your core business with complete peace of mind. We understand the significance of flexibility when it comes to alarm response security services. That’s why we offer a range of flexible solutions that allow you peace of mind, knowing that your property is protected on your terms.
Our Alarm Response Process
Activation
When an alarm is triggered at your business premises, it sends an immediate alert to our Alarm Receiving Centre.
Assessment
Our trained professionals quickly assess the situation to determine the nature and urgency of the alarm.
Dispatch
If necessary, we swiftly dispatch a mobile team of fully trained security officers to your location to investigate and manage the situation.
On-Site Investigation
Upon arrival, our security officers conduct a thorough inspection to identify the cause of the alarm and secure the premises.
Standard
Our Standard comprehensive security package seamlessly transitions the responsibility for out-of-hours call-outs to a professional organisation, ensuring your premises are protected around the clock. By managing emergencies on your behalf, we safeguard your business from potential security issues during vulnerable hours. Our package includes keyholding, alarm monitoring, and alarm response, providing a robust backup plan for spare keys and ensuring swift action in emergencies. With a secure “safe” to store keys for your business and 24/7 accessibility to your premises, you can trust us to protect your business with professional expertise and reliable service.
Standard + Fire
Our comprehensive security package offers unparalleled protection for your business by integrating keyholding, alarm monitoring, alarm response, and fire alarm monitoring into one service.
Fire is one of the biggest risks to any business, and our package ensures that your fire alarm is connected to a receiver monitored at our Alarm Receiving Centre (ARC). If the fire alarm is activated, a pre-agreed process is initiated. Since all our packages include keyholding and alarm response, our trained officers will be promptly deployed to assess the situation. If necessary, they will alert the emergency services immediately.
This proactive approach means that, instead of relying on staff to respond to alarms, professionals handle the situation swiftly and efficiently, ensuring your business is protected from potential fire damage. Trust Securitas to deliver a reliable and professional security solution tailored to your needs.
Standard + Maintenance
Our comprehensive security package offers unparalleled protection for your business by integrating keyholding, alarm monitoring, alarm response, and fire alarm monitoring into one service.
Fire is one of the biggest risks to any business, and our package ensures that your fire alarm is connected to a receiver monitored at our Alarm Receiving Centre (ARC). If the fire alarm is activated, a pre-agreed process is initiated. Since all our packages include keyholding and alarm response, our trained officers will be promptly deployed to assess the situation. If necessary, they will alert the emergency services immediately.
This proactive approach means that, instead of relying on staff to respond to alarms, professionals handle the situation swiftly and efficiently, ensuring your business is protected from potential fire damage. Trust Securitas to deliver a reliable and professional security solution tailored to your needs.
Premium
Our Premium security package offers the complete range of mobile services: keyholding, alarm monitoring, alarm response, intruder alarm maintenance, and fire alarm monitoring. We ensure 24/7 protection by transferring out-of-hours responsibilities to our professional team. This includes managing emergencies and safeguarding your business from security issues. Our services include a secure “safe” for keys, regular maintenance checks, and swift action during alarm activations. With 24/7 accessibility to your premises, trust us for reliable, professional security management.
Scheduled Mobile Patrol Services
Our Mobile Patrol Services provide scheduled security, acting as a strong visual deterrent against criminal activity. Our highly trained, fully uniformed officers, supported by branded vehicles with satellite tracking, conduct thorough internal and external assessments to highlight and mitigate risks. Real-time reporting keeps you informed, offering detailed analysis.
As a form of proactive risk assessment, our patrols are designed to highlight and address security risks, preventing criminal activity and damage to your premises. In high-risk situations, our mobile patrols serve as an additional layer of security, reinforcing your existing measures and enhancing overall protection.
By integrating advanced technology and real-time reporting, we deliver a service that is both efficient and transparent, assuring you that your property is well-protected.
Reliable Alarm Response: Ensuring Security and Peace of Mind for UK Primary Schools
When the site manager of a North East primary school had to self-isolate, we promptly provided our services to ensure uninterrupted security and peace of mind.
Our comprehensive security solutions integrated the school’s intruder and fire alarm systems with the Securitas Operations Centre, guaranteeing immediate response to any alarm activations. “Their service is invaluable and highly reliable,” said the headteacher. “It gives real peace of mind, especially at night.”
