STARS: Integrated Security and Reception
Blended service of trained front-of-house personnel and security officers into one highly skilled individual, seamlessly
STARS: Security Trained Assistance and Reception Services
Unforgettable impressions, lasting security
Relying on separate staff for security and reception duties can be inefficient. Our STARS service provides a cost-effective, adaptable solution, ensuring your site remains secure and welcoming.
With our blended front-of-house and security personnel, we manage everything from meet and greet to access control and health & safety checks. This allows you to focus on your core business activities with peace of mind. We’re here to enhance your front-of-house operations and ensure a safe environment for your staff and visitors.
STARS are hand picked, high calibre individuals
We carefully select our STARS for their presentability, communication skills, and commitment to high level service. All STARS undergo our professional front of house and enhanced security awareness training as well as completing Deaf and Disability Awareness training for complete Diversity and inclusion service delivery. Other training includes but is not limited to:
- First aid fundmentals training
- Unconscious bias training
- ACT (Action Counters Terrorism) training
We also equip our STARS with bespoke training to meet the needs of the organisation they work at. This can include inductions and monitoring repair works – whatever you need.
Services include but are not limited to
Front of House:
- Meet and greet
- Information and concierge services
- Call handling, administration and mail
- Maintaining front of house environment and booking of facilities
Security:
- Access control staff searches and administration of ID passes
- Patrols and Health & Safety checks, and emergency assistance
- Alarm and CCTV monitoring
- Health and safety building checks
"The presence of Securitas STARS ensures tenants and visitors receive a professional welcome and can feel confident that all security protocols are properly adhered to."
Elevating Security and Service Excellence at 100 Avebury Boulevard
Discover how Securitas transformed security and front-of-house services at 100 Avebury Boulevard. From professional reception through STARS (Security Trained Assistance & Reception Services) to round-the-clock security officer presence, our integrated approach ensures a seamless and secure environment for all occupants. Consolidating services into a single provider enhances efficiency and reliability, setting a new standard in property management.
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