First response with an on-site team

Our First Response team and vehicle service can support and strengthen your existing on-site security measures. Trained to manage emergencies and hazards such as small fires, lift failure, environmental spillage, car collision and fire alarm activation, the First Response team will manage the scene until the emergency services arrive.

First Response teams undergo comprehensive training which includes:

First stage fire-fighting capability
Fire science understanding
Evacuation methods, including use of evacuation chair and lifts
Safe release of lift passengers
Audit and inspection of on-site fire extinguishers and fire equipment
Familiarisation with on-site fire detection and alarm systems, routine testing of systems
First response to any alarm activation and liaison with other emergency services
Certified First Person On Scene (FPOS) First Aid and use of Defibrillator
First response to deal with environmental impact i.e. flooding, salvage
Skills and competencies to take part in any test call offs or exercises as required by management
Regular patrols to identify potential fire risks, report and make recommendations
Knowledge of the on-site Fire Risk Assessment and reporting to management of any non-compliance issues.