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Layer your protection for maximum impact
When integrated with other complementary solutions, CCTV Monitoring becomes part of a wider security strategy that helps protect your business even more.
CCTV Monitoring Services
Our CCTV Monitoring service links your security system directly to our Alarm Receiving Centre (ARC). When something suspicious happens, our trained personnel respond instantly, notifying keyholders, on-site guards, or the Police as needed, ensuring rapid, professional reporting that protects your property and provides peace of mind around the clock.
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Make your initial enquiry here
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What's at risk
CCTV without monitoring leaves your business exposed
Cameras alone don't protect your sites; they simply record what happens. Without professional remote monitoring, CCTV footage becomes evidence of crimes that have already occurred rather than a tool for prevention. Intruders know unmonitored cameras pose no immediate threat, treating them as props rather than deterrents. By the time you review footage, the damage is done.
Maintaining effective protection through on-site guards stationed at every vulnerable point becomes prohibitively expensive, yet leaving perimeters unmonitored invites opportunistic crime. The result is an impossible choice: accept unsustainable security costs or accept unacceptable risk. Without intelligent monitoring that bridges cameras and human response, your CCTV investment delivers visibility without protection, watching incidents unfold but powerless to stop them.
How we help
Intelligent monitoring that turns cameras into protection
Securitas CCTV Monitoring operates 24/7 365 days a year from two NSI gold-accredited Alarm Receiving Centres, transforming passive cameras into an active security system. When motion is detected, artificial intelligence filters out false alarms caused by animals, weather, or shadows, presenting only verified human or vehicle activity to our trained operators for immediate assessment. This intelligent screening eliminates wasted responses while ensuring genuine threats receive instant attention from professionals who can act.
When intruders are detected, our trained security professionals can issue live audio warnings through on-site speakers, often deterring criminals before they breach your premises. If threats escalate, we alert keyholders, dispatch Mobile Patrols, or contact emergency services through direct police control room connections to proactively keep your sites safe and secure.
In action
How CCTV Monitoring transforms site security
WATMOS Community Homes managed 140 CCTV cameras across their Ethelred Estate in London through manual 24/7 monitoring by staff based on-site. This approach was both expensive and inefficient, requiring dedicated personnel to watch screens constantly while struggling to distinguish genuine threats from routine activity. The cost of maintaining this level of scrutiny was becoming unsustainable.
Securitas implemented BriefCam video analytics integrated with remote CCTV Monitoring from our Operations Centre. Advanced AI filters footage to present only human and vehicle movement to operators, eliminating false alarms while ensuring every genuine incident receives immediate professional attention. In the first year alone, WATMOS reduced CCTV Monitoring costs by 20%, with projected savings of 85% from year two onward, all while improving response accuracy and incident detection across their estate.
Benefits
Why choose Securitas CCTV Monitoring
AI-powered false alarm filtering
Artificial intelligence analyses footage continuously, filtering out animals, weather, and shadows to present only verified human or vehicle activity to operators.
Live audio intervention
Operators can issue verbal warnings through on-site speakers when intruders are detected, often deterring criminals before they breach your premises.
24/7, 365 days a year operations
Trained, SIA-licensed operators monitor your cameras around the clock from secure, high-resilience facilities designed for continuous, uninterrupted protection.
Direct police contact
NSI Gold-certified Alarm Receiving Centres connect directly to police control rooms, giving verified threats a higher priority response than standard 999 calls.
Dual-site resilience
Two in-house Alarm Receiving Centres ensure uninterrupted monitoring even during power outages, technical failures, or disruptions to individual facilities.
Reduced on-site staffing costs
Verified Alarm Response reduces the need for permanent on-site security officers at every vulnerable point, delivering perimeter protection at a fraction of traditional costs.
Alarm Monitoring
Integrate CCTV Monitoring with intruder Alarm Monitoring for complete detection coverage. While CCTV systems provide visual verification of activity in camera view, alarm systems detect breaches in areas without camera coverage, ensuring operators have multiple intelligence sources to assess threats accurately and coordinate the most appropriate response immediately.
Alarm Response
Pair CCTV Monitoring with a dedicated Alarm Response for seamless detection-to-action workflow. When operators verify genuine threats through live camera feeds, mobile officers are dispatched immediately as a rapid response unit with precise information about what's happening, where intruders are located, and what level of response is required, eliminating guesswork and ensuring officers arrive prepared.
Mobile Patrols
Layer CCTV Monitoring with scheduled Mobile Patrols for comprehensive site coverage. Remote operators provide continuous oversight between physical visits, guiding patrol officers to areas of concern detected during their shift and ensuring suspicious activity captured on camera receives immediate on-site investigation rather than delayed review.
Keyholding
Combine CCTV Monitoring and Mobile Patrols with professional Keyholding for complete incident response capability. When operators detect breaches requiring site access, officers holding your keys can attend immediately to investigate internally, secure vulnerable entry points, provide access control and verify nothing has been compromised, providing end-to-end protection without staff involvement.
Know
Live reporting of all events keeps you in the know on the MySecuritas database. Each action is logged, so any events requiring escalation have a paper trail, and you’re always kept informed.
Report
Pull data, create reports, share with stakeholders and measure your return on investment, all from one intuitive platform.
Learn
See key trends, spot patterns, and find areas for improvement with useful statistics. With MySecuritas, you can use what you’ve learned to make your organisation’s security even better.
Control
Keep your team updated, control who has access to your site, order additional services and support. With MySecuritas, you can act quickly, plan ahead and keep everything running smoothly.
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FAQs
Frequently asked questions about CCTV Monitoring
Still have questions about how professional CCTV Monitoring works? We've answered the most common queries below to help you understand how our service keeps your business secure and accessible.
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Remote CCTV Monitoring works by adding trained operators who watch your cameras 24/7 and respond immediately to threats. While standalone cameras simply record incidents for later review, monitored systems enable real-time intervention. Operators can issue verbal warnings, alert authorities, or dispatch security teams while intruders are still on-site, preventing crimes rather than just documenting them.
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Artificial intelligence analyses all movement detected by cameras, filtering out false alarms caused by animals, weather, or shadows. Only verified human or vehicle activity is presented to our trained operators for immediate assessment at our remote CCTV Monitoring station. If operators confirm a genuine threat, they can issue live verbal warnings, alert keyholders, or contact emergency services depending on the situation.
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Yes, AI-powered filtering and human verification dramatically reduce false alarms. The system only alerts operators to genuine human or vehicle movement, and operators visually confirm threats before escalating responses. This means Mobile Patrols, keyholders, or emergency services are only dispatched for verified incidents, eliminating wasted callouts and associated costs.
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Operators at our remote monitoring station assess verified threats within seconds of detection. Response actions, whether verbal warnings through on-site speakers, keyholder alerts, or emergency service notifications, are initiated immediately upon confirmation. Our direct connections to police control rooms provide faster escalation than standard 999 calls, ensuring priority police response when needed.
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CCTV Monitoring covers any area within camera view at your site, including perimeters, access control system points, car parks, loading bays, and vulnerable internal areas. Coverage depends on your camera placement and system design. Our team can assess your site and security threats and recommend optimal camera positioning to eliminate blind spots and ensure comprehensive monitoring.
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Yes, CCTV Monitoring is scalable for businesses of all sizes. Costs typically range from £1,000 to £5,000, depending on camera count, site complexity, and additional features required. This represents significant savings compared to staffing on-site security teams, making professional remote monitoring services accessible even for smaller operations requiring perimeter protection.
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All Securitas CCTV Monitoring operators are SIA-licensed and work from NSI Gold-certified Alarm Receiving Centres, the highest industry standard for CCTV and alarm handling. Our dual-site facilities maintain continuous operations even during power outages or technical disruptions, ensuring your cameras are always monitored by qualified professionals regardless of external circumstances.
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Protect access to your sites with Securitas
Our security experts can help you choose the right solution for your business and build a comprehensive strategy that protects your sites and staff with SIA-licensed security officers and the latest technology.
Phone Number
0800716586
Send us a message
Make your initial enquiry here.
* = mandatory fields
Insights
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